Customer Care
When you are looking for a new home you will consider its location, its floor plan and its features. Hopefully you will also consider the reputation of the builder, earned after years of servicing the needs of its home buyers.
 
Nolen Companies prides itself on the high percentage of the homes it sells as a result of a customer referral.  Excellent customer care is one of the key elements in building that kind of customer satisfaction. The New Home Guide and Warranty outlines our proven program of Customer Care in place at White Horse. The Guide also contains phone numbers for your use in the event of an after hour emergency. Please print out the subcontractor list on pages 10 and 11 of this  Guide to have them on hand in the unlikely event of an emergency. An emergency is defined as no heat, no water, no electricity, broken pipe, gas leak, etc. that cannot wait for the next business day.

Your new home will be enhanced with professionally designed landscaping. To assist homeowners in caring for their homesites, Realty Landscaping has prepared a Lawn and Landscaping Guide to help you keep your home's lawn and planting beautiful.

Even a brand new home needs regular maintenance. Please read this list of Reminders and schedule these suggested measures to keep you home functioning at its peak performance.

For normal warranty reports, please use the form below. For the convenience of our existing homeowners, the 45 Day Inspection Report  and One Year List can be downloaded here. Completed lists can be e-mailed to service@nolenco.com.

First Name:
Last Name:
Street Address:
Home Phone:
Work Phone:
Email:
Closing Date:
Description:
*In the event of an after hours emergency (defined as: NO HEAT, NO WATER, NO ELECTRICITY, BROKEN OR FROZEN WATER PIPES, GAS LEAK, ETC., something that cannot wait to be submitted through normal channels) please contact the appropriate subcontractor as on pages 10 & 11 of  the New Home Guide and Warranty. If you are unable to reach the  subcontractor, call 610-783 5800 Ext 300 to page Nolen Companies Customer  Service.